North Carolina State University
Primary Function of Organizational Unit
The 900 positions of the Facilities Division service the students and staff of the University’s teaching, research/administrative space and 2,240 acres of infrastructure. The Facilities Division provides design and building services, maintenance, custodial, landscape, solid waste removal, utility, mail, and motor pool services 24 hours a day, 365 days a year. The goal is to deliver cost effective services to the University, ensure completed projects and maintenance that conform to codes and regulations, while minimizing University liabilities and disruptions caused by the maintenance, repair, building, and equipment modifications to the University.
The primary responsibility of the organizational unit is providing cleaning, sanitizing, and pest control services to over 10 million square feet of campus space. This service is provided through the utilization of over 320 staff members.
Essential Job Duties
This position’s overall function is to manage six housing housekeeping zones consisting of Zone Managers, University Housekeepers and a Maintenance Mechanic. Each housekeeping zone is responsible for cleaning, disinfecting and sanitizing assigned buildings internal and external spaces. The Deputy Assistant Director (
) is ultimately responsible for the appearance of the buildings in the zone, equipment upkeep and customer satisfaction. Duties will include assisting the Director with strategic and tactical planning, and implementing and administering the housekeeping program of a large-scale organization. The managerial functions will include organizing/directing, projecting and managing departmental budgets. They manage all available resources, approving material requests and other expenditures, in addition to establishing and presenting formal budgets to senior management. This position is responsible for customer relations and Quality Assurance. This requires them to be proactive and anticipate customer needs and modify processes as needed to improve customer relations. Maintaining a training development program for staff is essential to address general training needs, emergency response effectiveness and timeliness, inclement weather duties and expectations, and overall work standards. They also manage personnel as a primary job duty. This will include interpreting and implementing departmental policy, recruitment and hiring approvals, counseling, mediation, rendering decisions involving disciplinary matters, performance management and position management. They may serve on University committees as the University Housekeeping representative.
Perform on-call administrator duties.
Attend meetings and conferences.
This position has been designated as essential personnel for the University and may be required to report to work during adverse weather conditions even though the University may be operating on an alternate schedule. This position may assist with snow and ice removal under the direction of a Director.
High School Diploma or equivalency and four years of experience in the area of assignment, of which two years are supervisory; or equivalent combination of training and experience.
Some positions may require Certification or Eligibility For Certification.
Departmental Required Skills
Requires the skills to operate a computer to complete reports, develop presentations, and to calculate financial data. Requires skills to communicate effectively in writing as well as verbally. Requires the ability to negotiate with vendors.
Must be able to lift up to 60 pounds occasionally, with or without a reasonable accommodation.
Preferred Experience, Skills, Training/Education
Prefer Bachelors degree in management, accounting or similar area of study. Prefer completion of International Executive housekeeping Association Certification, and at least 6 years of management experience, preferably in a housekeeping environment.
Required License or Certification
Valid DL required.
Valid North Carolina driver’s license is required within 60 days of hire and must be maintained.
Please include as attachments a resume, cover letter, and contact information for at least 3 professional references.
Must Be Open Until---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)
Job Open Date
Is this position partially or fully funded on ARRA stimulus monies?
Proposed Hire Date
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.
Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at www.wes.org
. Degree must be obtained prior to start date.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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