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Job Details

CSI-ENGG - Site Quality Safe Environment Manager - Direct Hire / Full Time / Perm

Location
San Fernando, CA

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Profile

Monitor and validate the conformity of products / processes in production
Customer interface for Quality issues (current production) with customers’ sites
Ensure that the Quality Management System is respected
Coach site managers to achieve customer satisfaction for Quality
Ensure that customers’ targets are met
Ensure the full deployment of group Quality Safe Environment strategy within the site
Main responsibilities :
Manage Incidents (0 Km, Logistic and warranty) Internally and with Customer
Ensure that reactivity to treat customers’ issues is respected :
48 hrs for containment activities
10 days for analysis and action plans definition
30 days for learning and sharing
Manage Quality Safe Environment Indicators on his/her site
Develop and coordinate the site Quality Improvement plan following guidelines from EC&A group and Transit
Promote Quality Culture change
Contribute to the implementation of WMS methodologies in the site
Manage Quality network in his or her site
Audit the Quality System periodically (Internal, Customer Audits, ISO 9001, ISO/TS 22163 ….)
Ensure that projects are launched according APQP steps
For modifications, enforce the rules for change control
Follow up the Quality of major product/process changes within the sites
Represent Customer within Wabtec on Quality matters (Communication / Escalation) > “voice of customer” inside the plant
Ensure the escalation of major quality issues to EC&A group level, if necessary
Manage the SQA team :
inspection controls, SQA technicians in order to secure the production lines
Ensure that suppliers’ incidents are treated according standard rules of reactivity (48h/10days/ 30 days)
Ensure the reliability of the quality data, through the use of WIM (Wabtec Incidents Management) data base
Make sure that customers quality data are tracked and followed closely, to be in line with the customer’s appraisal of WT performance
Travel 30%

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