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Customer Care Specialist - Environmental Sciences

Location
Marietta, GA

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u003Cpu003Eu003Cemu003EIt starts with great chemistry.u003C/emu003Eu003C/pu003Eu003Cpu003Eu00a0u003C/pu003Eu003Cpu003EUnivar is more than a distribution company u2013 weu2019re a leading, global partner dedicated to improving quality of life for our customers through the products, expertise, and relationships that serve the worldu2019s most essential industries. Founded in 1924, with global headquarters in Downers Grove, IL, Univar generated $8 billion in sales in 2016 u2013 securing the #1 market position in North America and the #2 market position in Europe.u003C/pu003Eu003Cpu003Eu00a0u003C/pu003Eu003Cpu003ECreating great chemistry is not just about the innovative products and services we safely deliver to customers around the world. It also takes people u2013 people like you u2013 and today, our worldwide team of more than 8,000 employees is helping build a company where the best people want to work. If youu2019re looking for an experience where your actions will make a positive difference every day, youu2019ve come to the right place.u003C/pu003Eu003Cpu003EIf you are looking for a great opportunity for a career, look no further! We have a Full Time Customer Care Specialistu00a0Position open at our Marietta, GA branch. We offer great benefits and great people to work with.u003Cbru003Eu003Cbru003EThe position entails all customer service activities including order taking, up-sells, handling orders from beginning to end, providing a single point of contact to provide a consistent customer experience, coordinating order fulfillment, providing necessary information to customer, and problem resolution. Assist in building profitable sales by enhancing customer satisfaction and confidence. Also, as appropriate, suggests order changes/additions based on customer buying patterns and gathers market intelligence. Assist Sales u0026 Operations department. Specifically:u003Cbru003Eu00a0u003C/pu003Eu003Culu003Eu003Cliu003EProcesses customer ordersu003C/liu003Eu003Cliu003EHeavy phone activity u2013 can fluctuateu003C/liu003Eu003Cliu003EMulti-Task skills to manage phones, emails, and walk-in customers in addition to the day to day tasks u0026 assignmentsu003C/liu003Eu003Cliu003EDevelops solutions to customer needs/opportunitiesu003C/liu003Eu003Cliu003EBuilds and sustains long-term customer partnershipsu003C/liu003Eu003Cliu003EDisplays effective interpersonal u0026 communication skills (internal/external)u003C/liu003Eu003Cliu003EDemonstrates knowledge of the companyu003C/liu003Eu003Cliu003EDemonstrates understanding of company products and servicesu003C/liu003Eu003Cliu003ETeamwork: collaborates with team membersu003C/liu003Eu003Cliu003EUnderstands, generally, about competitors and their servicesu003C/liu003Eu003Cliu003EResolves problems/non-conformances quicklyu003C/liu003Eu003Cliu003EEstablishes and executes a Personal Development Planu003C/liu003Eu003Cliu003EUnderstands customer's businessu003C/liu003Eu003Cliu003ECompletes all paperwork, reports and administrative tasks in a timely, complete and accurate manner.u003C/liu003Eu003Cliu003EAssisting in inventory managementu003C/liu003Eu003Cliu003EOccasional lifting up to 50 lbs.u003C/liu003Eu003Cliu003EReceiving inbound product and pulling customer ordersu003C/liu003Eu003Cliu003EOther duties may be assignedu003C/liu003Eu003C/ulu003Eu003Cpu003Eu003Cbru003Eu003Cstrongu003EMinimum Qualificationsu003C/strongu003Eu003C/pu003Eu003Culu003Eu003Cliu003EHigh School Diplomau003C/liu003Eu003Cliu003E3 years of Customer Service Experience or Industry Experienceu003C/liu003Eu003Cliu003EProficient in Microsoft Officeu003C/liu003Eu003C/ulu003Eu003Cpu003EUnivar is an equal opportunity employer. u00a0All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.u003C/pu003Eu003Cpu003Eu00a0u003C/pu003Eu003Cpu003EWe offer comprehensive benefits tou00a0employees including medical, dental, STD, LTD and life insurance, 401k, generous vacation and sick leave and much more.u003C/pu003E,datePosted:2018-08-10,employmentType:FULL_TIME,industry:Customer Service/Call Center,hiringOrganization:{@type:Organization,name:Univar},identifier:{@type:PropertyValue,name:Univar,value:9158-en_US},jobLocation:{@type:Place,address:{@type:PostalAddress,addressCountry:US,streetAddress:,addressLocality:Marietta,addressRegion:GA,postalCode:30067}}}

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